Tuesday, April 17, 2007

Attention Etsy Shoppers.

Anyone having ordered anything recently should have gotten your orders by now if you live in the US. I have found out that ONE package of yarn was opened and yarn taken out and resealed, and ANOTHER package is missing entirely. I think there's a thief at the local post office (rest assured I will be using a different one from now on). I am re-sending yarn to those two people involved. If anyone else is still waiting on a shipment in the US, please e-mail me at JTheakerATsc.rr.com and we'll discuss. If you're in Europe, give it a while longer before we panic.

From now on, everything goes out with tracking numbers.

Sorry for the inconvenience and doing business on the blog, but I watned to get the word out. I'm putting this up as a shop announcement at Etsy, too.

9 comments:

Nina said...

Oh man, that's really sad. I'm sorry to hear that. Are you going to file a complaint? Even better, lay a trap? Contrive to send a "dummy" package stuffed with batting or tissue or something, with a note: Gotcha!

Julie said...

I'm tempted, but the note would be a bit more strongly worded. Heeheehee.

Apparently the manager of that post office doesn't seem to think there's a problem, or it's HIS problem, so I'm writing a letter to the state post master. I expect to see action in a million years to never.

Sheepish Annie said...

That is just rotten!! And a Federal offense, isn't it????? So sorry this happened to you and I hope they follow up on this. Sooooo not right!

Sarah said...

They should take better care, they're stealing and that aint cool, jack@$$es. I think just cause their a gov't branch they think there above it all, the idiot could open something that kills and they never think grrr. Similar thing happened when I ordered from Aust. but it may have just been poor packaging.

barb outside boston said...

ARE YOU KIDDING!!!!
Well, now I'm doubly happy my Bleeding Violet got here (and quickly!)

debsnm said...

Whoa, dudes!! The PO gets to open any packages they think are suspicious - and first class (letters) that are think are subject to "suspicion" - I'm not a huge fan of the PO, but their job has become somewhat dangerous in recent years, so let's cut them some slack until Julie can find out for sure what's going on.

Julie said...

I would be a lot less rabid about this myself, except the local postmaster is totally uninterested in seeing this as a problem or offering any explanation, and there are things completely MISSING. Sure, open anything suspicious and look around, but is it too much to ask that the non-dangerous stuff be replaced after, and shipped to it's destination? Plus there's an entire BOX of stuff missing. Poof. Gone. It looks more and more like theft to me. The box contained more than just yarn and would have appealed to an average theif. It was shipped on the same day as the envelope that was resealed after yarn was taken out. I think the box was stolen and then the envelope was opened to see if there was anything worth stealing in there, too. With the postmaster himself unwilling to offer any other explanation, what am I suppsoed to think?

debsnm said...

With an entire box missing, I'd be pissed, too - I'm sure you're not going to let this drop with this guy, are you? They all have supervisors. And if you make a big enough stink, someone will pay attention.

Louiz said...

Julie, I used to temp at a post office sorting office (Royal Mail, UK) in the managers office. I know the procedure here is to complain to the boss of the post office, then to the head of the sorting office, then to the sector area manager, then to the area manager. So there should be someone else who can hand you this guy's head if he's not interested.

Oh and the things that make UK posties take notice and start behaving: Small Business, large publicity, good will, bad publicity, private couriers and local papers.

If that helps at all (and I hope it does).