Saturday, January 28, 2006

Newish development with Patternworks.

I just got a letter in the mail, telling me I would be refunded $8.99 for returning that ball of yarn. Except I never returned it. What probably happened is, someone got my love note and refunded the money, and the computer generated an automatic refund note. (It's a plain old computer-generated form letter.)

Yup. Customer service is sucking over at Patternworks.

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